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Customer Care Specialist (CS-CCS)
How to Apply
  • Handle customer feedback & complaints in written/verbal format
  • Responsible for case investigation
  • Establish good customer relationship by providing professional customer care services
  • Handle ad hoc assignments and other duties as required
  • Matriculated or above with at least 2 years' customer service experience in telecommunication industry
  • Excellent interpersonal, Customer oriented, communication and problem solving skills
  • Pleasant, mature, independent and able to work under pressure
  • Good PC skills (MS Word, Excel & Chinese Word Processing)
  • Excellent command of both spoken and written English & Chinese
  • Good spoken Putonghua is an advantage