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Support and Deployment Engineer (BM - SDE)
申請方法
Duties
  • Responsible for handling internal and external technical support requests for different enterprise system and network solutions
  • Provide support to internal & external customers via phone calls and emails
  • Set up, configure, troubleshoot and deploy IP router, switch, firewall, WiFi AP, Windows, VM and/or Linux, etc.
  • Provide release package testing, installation and deployment of system software
  • Participate in new product and solutions evaluation
Requirements
  • Higher Diploma / Degree holders or above in Computer Science, IT or related disciplines
  • 3 years and above relevant working experience in enterprise system and networking support with IPv4, IPv6, VLAN, tunneling and firewall policy, etc.
  • Sound knowledge of network and server equipment’s setup and trouble-shooting, e.g. CISCO, Fortinet, Palo Alto, Aruba, Ruckus, Centos and Windows, etc.
  • Good working attitude with strong problem solving, customer communication and inter-personal skill
  • Certificate holders of CCNA/CCNP is required
  • CISA, NSE4+ and/or MCSE is a plus
  • Knowledge with 4G/5G would be an advantage
  • Good written and spoken English and Chinese