主頁       就業機會
PRODUCT DEVELOPMENT & OPERATIONS
Senior Specialist, Product & Sales Process Design (PD&O-SS)
申請方法
Duties
  • Collaborate with product team and enablement team to understand product requirements, system capability and establish design goals
  • Develop the detailed product spec, sales and operational process with cross-functional team
  • Conduct market research, analyze competitors, and identify the new product feature opportunities
  • Enforce the product governance framework
  • Create and maintain the product documentation and automated customer communication library
  • Conduct comprehensive testing ensuring the new product and offering features work as designed before rollout
  • Collaborate with Product Ops teams ensuring the implementation of product, offering, sales and operational process match with design
  • Define the criteria to analyze product quality performance and iterate based on user feedback
Requirements
  • Bachelor’s degree is required
  • Minimum of 5 years of experience in product development/management or relevant experience
  • Ability to multi-task several assignments in a time and be flexible on constant change is essential
  • Knowledge in scenario-based design method in product and sales process design
  • Good analytical and troubleshooting skills with attention to detail
  • Good communication skills, capable of presenting product design ideas to the working teams
  • A fundamental understanding of telecom product domain, technological stack, and business support system (BSS) is required