Detail - Careers

Duties

Collaborate closely with the sales team, technical support team and vendors to provide pre-sales advice and post-sales support to corporate customers
Pre-sales: Facilitate the qualification of sales leads from a technical perspective and deliver post-sales training to corporate customers
Conduct security assessments, such as ethical hacking (including vulnerability assessments and penetration tests), security governance reviews, threat hunting and SOC monitoring
Design comprehensive security solutions including network, application, data and access management, while incorporating emerging security trends to address client needs
Post-sales: Collaborate with the Project Management and Engineering team during the solution implementation phase to ensure the ongoing operability
Work closely with the technical support team to resolve customer's technical issues, including technology installation, configuration and troubleshooting
Manage internal and external technical support requests for different enterprise solutions via phone calls, emails and/or site visits
Assist with the testing, installation and deployment of system software, including security patch updates and remediation
Provide SOC support including Triage and incident response (on-call duty is required)

Requirements

Bachelor’s Degree in Computer Science, Information Systems, or a similar field is required
Minimum of 5 years of experience in a cybersecurity role, candidate with supervisory experience is preferred
Holder of CCNA, CISSP, CISA, NSE4+ or any security related Certification is preferred
Experience with Azure, Google Cloud or AWS is an advantage
Familiarity with SAN, MSSQL, MySQL or other enterprise applications is a plus
Strong communication, collaboration, and interpersonal skills
Excellent problem-solving and project management abilities