Retail and service industry awards:

2018
May Quality Tourism Services (QTS) Scheme
Hong Kong Tourism Board
15-year QTS Merchant Recognition
Apr Smiling Enterprise Award 2017-18
Mystery Shopper Service Association
Outstanding Smiling Supervisor (2 awards)
Smiling Supervisor (3 awards)
Outstanding Smiling Staff (2 awards)
Smiling Staff (4 awards)

2017
June eCommAs Awards 2017
Marketing Magazine
Best E-Commerce Merchant (Telecommunications) - Gold
Best Omni-Channel Process - Silver
March Smiling Enterprise Award 2016/17 – Telecommunications Sector
Mystery Shopper Service Association
Smiling Employer Outstanding Award
Outstanding Smiling Supervisor
Smiling Supervisor
Outstanding Smiling Staff (2 awards)
Smiling Staff (3 awards)
Smiling Enterprise Merit Award

2016
December Consumer Caring Scheme 2016
GS1 Hong Kong
Consumer Caring Company
October 2016 CAHK STAR Awards
Communications Association of Hong Kong (CAHK)
The Best Mobile Network Operator – Gold Award
The Best Brand Campaign – Silver Award
The Best Enterprise Service – Silver Award

2015
June 26th Top Service Award 2015
Next Magazine
Top Service Award – Mobile Network Service Operators Category
Top Service Award – Internet Service Providers Category

2014
July Yahoo! Emotive Brand Awards 2013-2014
Yahoo!
Telecommunications Category
June 25th Top Service Award 2014
Next Magazine
Top Service Award – Mobile Network Service Operators Category

2013
August 6th Quality Life Awards 2013
Lisa Magazine
Quality Life Awards 2013 - Quality Telecommunications Company Award
June 24th Top Service Award 2013
Next Magazine
Top Service Award – Mobile Network Service Operator Category
February Sing Tao Excellent Services Brand Award
Sing Tao Daily
Mobile Data Provider

2012
November Top 100 Hong Kong Listed Companies Selection 2012
Finet
Most Promising Award
November Top 100 Hong Kong Listed Companies Selection 2012
Finet
Top 10 – Growth in Net profit
October 2012 Capital Weekly The Excellence of Listed Enterprise Awards
Capital Weekly
October The Best SME Partners 2012
Economic Digest
Mobile Communications Network
June 23rd Top Service Award 2012
Next Magazine
Top Service Award – Mobile Network Service Operator Category
May Capital Weekly Service Awards 2012
Capital Weekly
Total Communications Service
March Sing Tao Excellent Services Brand Award
Sing Tao Daily
Mobile Data Provider
March Best of I.T. Award 2011
PC Market
My Favourite Mobile Communications Network Award
January 7th Hong Kong & Macau Merchants Quality and Integrity Award 2011-12
Guangzhou Daily

2011
December Hong Kong Outstanding Enterprises 2011
Economic Digest
October Prime Awards for Brand Excellence 2011
MetroBox
Telecommunications Services – Gold Prize
September Outstanding Corporate Image Award 2011
TVB Weekly
August 2011 Capital Weekly The Excellence of Listed Enterprise Awards
Capital Weekly
July Yahoo! Emotive Brand Awards 2010-2011
Yahoo!
Mobile / Internet Service
June 22nd Top Service Award 2012
Next Magazine
Top Service Award - Mobile Network Service Provider Category
June TVB Most Popular TV Commercial Awards
TVB
Citation for Excellence – Telecommunication, Transport & Public Utilities
May Capital Weekly Service Awards 2011
Capital Weekly
Total Communications Service
March Best of I.T. Award 2010
PC Market
My Favourite Local Mobile Service Provider Award
March Sing Tao Excellent Services Brand Award
Sing Tao Daily
Mobile Data Provider
March The 11th Capital Outstanding Enterprise Awards
Capital
The Best Mobile Broadband Services Provider

2010
December Hong Kong Outstanding Enterprises 2010
Economic Digest
November Yahoo! Big Idea Chair Award 2010
Yahoo!
Best Creative Search – Merit Award
November Prime Awards for Brand Excellence 2010
MetroBox
Telecommunications Services – Gold Prize
July Capital Weekly Service Awards 2010
Capital Weekly
Total Communications Service
May Yahoo! Emotive Brand Awards 2009-2010
Yahoo!
Mobile / Internet Service
April Reader's Digest Trusted Brands 2010
Reader's Digest
Phone Service (Fixed Line / Mobile)
March The 10th Capital Outstanding Enterprise Awards
Capital
The Best Mobile Broadband Services Provider
March Best of I.T. Award 2009
PC Market
My Favorite Mobile Communications Service Provider Award

2009
September SMBWorld Editor's Choice - 2009 Q2
SMBWorld
Mobile Business Broadband
September The Best SME Partners
Economic Digest
Mobile Communication Services
September TVB Weekly Outstanding Award 2009
TVB Weekly
TVB Weekly Outstanding Award
August Prime Awards for Brand Excellence 2009
Prime
Best Total Telecommunications Service
July Capital Weekly Service Awards 2009
Capital Weekly
Telecommunications Service
June Yahoo! Emotive Brand Awards 2008-2009
Yahoo!
Mobile / Internet Service
June 20th Top Service Award 2009
Next Magazine
Top Service Award - Mobile Network Service Provider Category
April Reader's Digest Trusted Brands 2009
Reader's Digest
Phone Service (Fixed Line / Mobile)
March 9th Capital Outstanding Enterprise Awards
Capital
Best Mobile Broadband Service Provider
February Excellent Services Brand Award 2008
Sing Tao Daily
Mobile Network Provider

2008
December PRO Choice 2008
Capital Weekly
PRO Choice Award – Mobile Network
December Mystery Shoppers Programme
Hong Kong Retail Management Association
Service Retailer of the Year 2008 in the Telecommunications Category
November Mystery Shoppers Programme
Hong Kong Retail Management Association
Service Category Leader in Telecommunications Category (July 2008 to September 2008)
September Prime Awards for Brand Excellence 2008
Prime
Best Telecommunications Network
July Capital CEO Supreme Brand Awards 2008
Capital CEO
Most Premium Mobile Communications Service
June 19th Top Service Award 2008
Next Magazine
Top Service Award - Mobile Network Service Provider Category
May X Life Sport Award 2008
X Life
Best Communications Service
April Reader's Digest Trusted Brands 2008
Reader's Digest
Mobile Service Provider
April The Best of the Best Awards 2007/08
Hi-Tech Weekly
Mobile Telecom Service

2007
December Q Walker 2007
Express Post
My Favourite Brand – Best Telecommunications Service Provider
December PRO Choice 2007
Capital Weekly
PRO Choice Award – Mobile Network
November Capital CEO Supreme Service Awards 2007
Capital
Best Mobile Communications Service
July Capital CEO Supreme Brand Awards 2007
Capital
Most Premium Mobile Communications Service
June Yahoo! Emotive Brand Awards 2006-2007
Yahoo!
Mobile / Internet Service
June 18th Top Service Award 2007
Next Magazine
Top Service Award - Mobile Network Service Provider Category
March Excellent Services Brand Award 2006
Sing Tao Daily
Mobile Network Provider
March The Best of the Best Awards 2006/07
Hi-Tech Weekly
Mobile Telecom Service
March e-brand Awards 2006/07
e-zone
Best Telecommunication Service Provider
March Mystery Shoppers Programme
Hong Kong Retail Management Association
Service Catergory Leader in Telecommunications Category (November 2006 to January 2007)

2006
November Mystery Shoppers Programme
Hong Kong Retail Management Association
Service Retailer of the Year 2006 in the Telecommunications Category
October Mystery Shoppers Programme
Hong Kong Retail Management Association
Service Category Leader in Telecommunications Category (July 2006 to September 2006)
June 17th Top Service Award 2006
Next Magazine
Top Service Award - Mobile Network Service Provider Category
June 38th Distinguished Salesperson Award
Hong Kong Management Association
May Yahoo! Emotive Brand Awards 2005-2006
Yahoo!
Mobile / Internet Service

2005
November Mystery Shoppers Programme
Hong Kong Retail Management Association
Service Retailer of the Year 2005 in Electronic & Electrical Appliances / Telecommunications Category
October 2005 Service and Courtesy Award
Hong Kong Retail Management Association
Special Award – Best Team Performance
Mystery Shoppers Programme Award
Supervisory Level Award – Electronic & Electrical Appliances / Telecommunications Category
Frontline Level Award - Electronic & Electrical Appliances / Telecommunications Category
June 16th Top Service Award 2005
Next Magazine
Top Service Award - Mobile Network Service Provider Category
Best Customer Service Hotline Award
Second Runner-up for the Best Staff Award
June 37th Distinguished Salesperson Award
Hong Kong Management Association
May Yahoo! Emotive Brand Awards 2004-2005
Yahoo!
Mobile / Internet Service
March Mystery Shoppers Programme
Hong Kong Retail Management Association
Service Category Leader in Electronic & Electrical Appliances / Telecommunications Category (November 2004 to January 2005)

2004
October 2004 Service and Courtesy Award
Hong Kong Retail Management Association
Special Award - Best Team Performance
Supervisory Level Award - Electronic & Electrical Appliances / Telecommunications Category
October Regional CRM & Call Centre Benchmarking Programme
Asia Pacific Customer Service Consortium
Best-in-Class Recognition: Customer Satisfaction Management
June 36th Distinguished Salesperson Award
Hong Kong Management Association
June 15th Top Service Award 2004
Next Magazine
Top Service Award - Mobile Network Service Provider Category
First Runner-up for the Best Staff Award

2003
November Mystery Shoppers Programme
Hong Kong Retail Management Association
Service Retailer of the Year 2003 in Electronic & Electrical Appliances / Telecommunications Category
October 2003 Service and Courtesy Award
Hong Kong Retail Management Association
Special Award - Best Team Performance
Junior Frontline Level Award - Electronic & Electrical Appliances / Telecommunications Category
Supervisory Level Award - Electronic & Electrical Appliances / Telecommunications Category
October Mystery Shoppers Programme
Hong Kong Retail Management Association
Service Category Leader in Electronic & Electrical Appliances / Telecommunications Category (July 2003 to September 2003)
June 14th Top Service Award 2003
Next Magazine
Top Service Gold Award
Top Service Award - Mobile Network Service Provider Category
Champion of the Best Staff Award
June 35th Distinguished Salesperson Award
Hong Kong Management Association
April 2002 Customer Relationship Excellence Awards
Asia Pacific Customer Service Consortium
Customer Relationship Excellence - Outstanding Achievement
Call Centre of the Year (Telecommunications)
Customer Service Professional of the Year
March Mystery Shoppers Programme
Hong Kong Retail Management Association
Service Category Leader in Electronic & Electrical Appliances / Telecommunications Category (November 2002 to January 2003)

2002
November Mystery Shoppers Programme
Hong Kong Retail Management Association
Service Retailer of the Year 2002 in Electronic & Electrical Appliances / Telecommunications Category
October 2002 Service and Courtesy Award
Hong Kong Retail Management Association
Special Award - Best Team Performance
Junior Frontline Level Award - Specialty Stores Category
October Hong Kong Call Centre Awards
Hong Kong Call Centre Association
Call Centre Team Leader - Silver Award
Call Centre Team Leader - Bronze Award
Call Centre Professional - Bronze Award
June 34th Distinguished Salesperson Award
Hong Kong Management Association
March Mystery Shoppers Programme
Hong Kong Retail Management Association
Service Category Leader in Electronic & Electrical Appliances / Telecommunications Category (November 2001 to January 2002)

2001
October 2001 Service and Courtesy Award
Hong Kong Retail Management Association
Special Award - Best Team Performance
Supervisory Level Award - Specialty Stores Category
June 33rd Distinguished Salesperson Award
Hong Kong Management Association

2000
June 32nd Distinguished Salesperson Award
Hong Kong Management Association